Frequently Asked Questions
4. How can I prevent my water service or pipes from freezing during the winter months?
To prevent your service or the pipes within your home from freezing under very cold conditions, you can take a couple of precautions:

If pipes or facilities are located against exterior walls, make sure that they are exposed to the warmer air of the house. For example, if your kitchen sink is located against an outside wall of your house, open the cabinet doors to permit the circulation of warmer air around the pipes.

Turn on one of the faucets in your house to a low trickle to insure that there is a constant motion of water within your service. (Please do not take this step except when extreme conditions demand it.)